Can I Cancel Auto-Renewal?
We’re here to help if you’re looking to cancel your Pro Account’s auto-renewal. We completely understand that sometimes you may want more control over your subscription charges, whether it’s to manually manage your renewals or explore other options. Rest assured, your access to all the features will continue until the end of your current term, and we’ll send you a reminder before your subscription expires so you can decide if you’d like to renew manually.
Steps to Cancel Auto-Renewal:
Log In to Your Account: Head over to https://app.privacybee.com and sign in to your account
Access Billing Management: From your Profile page, click on the “**Billing Management**” option found on the left-hand side of the navigation menu.
Locate Auto-Renewal Settings: In the Billing Management section, you’ll see the details of all your active subscriptions. Look for the auto-renewal toggle or option associated with your plan. If you do not see this option, starting the cancellation process will prompt you to disable auto-renew instead of fully cancelling.
You will receive a confirmation message, and your auto-renewal will be successfully disabled.
What Happens Next?
Once you turn off auto-renewal, you will still have full access to all the Pro Account features until your current billing cycle ends.
We’ll send you an email reminder before your term expires so you have the option to renew manually if you choose to continue using our services.
If you decide to reactivate auto-renewal at any time before your subscription ends, simply return to the Billing Management page and re-enable it.
Why Are You Cancelling Auto-Renewal?
We’d love to know the reason behind your decision to stop auto-renewal. Your feedback helps us continue improving our platform to meet your needs. Please feel free to share your thoughts by contacting our support team or filling out the short feedback form available on the Billing Management page.
If you need further assistance or have any questions about managing your subscription, don’t hesitate to reach out to our support team for personalized help!
We provide a vast collection of support resources to help you make the most of your External Data Privacy protection with Privacy Bee.
Still can’t find what you’re looking for? Contact a customer support representative directly.
Contact Us
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Steps to Cancel Auto-Renewal:
Log In to Your Account: Head over to https://app.privacybee.com and sign in to your account
Access Billing Management: From your Profile page, click on the “**Billing Management**” option found on the left-hand side of the navigation menu.
Locate Auto-Renewal Settings: In the Billing Management section, you’ll see the details of all your active subscriptions. Look for the auto-renewal toggle or option associated with your plan. If you do not see this option, starting the cancellation process will prompt you to disable auto-renew instead of fully cancelling.
You will receive a confirmation message, and your auto-renewal will be successfully disabled.
What Happens Next?
Once you turn off auto-renewal, you will still have full access to all the Pro Account features until your current billing cycle ends.
We’ll send you an email reminder before your term expires so you have the option to renew manually if you choose to continue using our services.
If you decide to reactivate auto-renewal at any time before your subscription ends, simply return to the Billing Management page and re-enable it.
Why Are You Cancelling Auto-Renewal?
We’d love to know the reason behind your decision to stop auto-renewal. Your feedback helps us continue improving our platform to meet your needs. Please feel free to share your thoughts by contacting our support team or filling out the short feedback form available on the Billing Management page.
If you need further assistance or have any questions about managing your subscription, don’t hesitate to reach out to our support team for personalized help!
Didn't find what you were looking for?
We provide a vast collection of support resources to help you make the most of your External Data Privacy protection with Privacy Bee.
Still can’t find what you’re looking for? Contact a customer support representative directly.
Contact Us
Return to top
Updated on: 12/04/2024
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