Articles on: Family Account Management

How do I add a Family Member's Contact Information?

Adding a family member to your Privacy Bee account is quick and easy. Once added, you'll be able to manage their contact details, purchase or assign a license, and view their dashboard progress - all from the Family Protection page.

Adding a family member creates a contact in your Family Protection list. A license is not automatically included unless you purchase and assign one.

Step 1: Open the Family Protection Page

Navigate to Family Protection in the left-hand menu.

Family Protection page (main view):

Family Protection Page

Step 2: Add Your Family Member's Details

To add a new family member:

Click Add Family Member
Enter their first name
Enter their last name
Enter their email address

Add Family Member pop-up form:

Add Family Member

Make sure the email address is entered correctly, since your family member will use it to log in and complete their Identity Vault (profile).

Step 3: Confirm the Family Member Was Added

After saving, you'll see your family member appear on the Family Protection page.

Family member added to the list:

Family Member Added

Managing a Family Member Contact:

Once a family member is added, you can manage their contact record directly from the list.

Use the kebab menu (three vertical dots) to delete the contact information
Select the visibility (eye) icon to view their account Dashboard (Free or Licensed)

Contact options (kebab menu and visibility icon):

Kebab Menu & Visibility Icon

The visibility (eye) icon provides a "view only" view of their Dashboard status, but the family member must log in and complete their profile details before scanning begins.

Purchasing and Assigning Licenses:

You can purchase and assign licenses directly from the Family Protection page.

Click Purchase Licenses (top-right) to buy additional licenses
Click Assign License next to the family member's name to apply a license

Purchase Licenses button and Assign License button:

Purchase Licenses & Assign License Buttons

What Your Family Member Needs to Do Next:

After you add your family member, they should log in to Privacy Bee using the email address listed on the Family Protection page on our website and complete their profile.

Once their profile is completed:

Scanning will begin to search for their online exposures
Results will appear in their Dashboard once scanning completes

Completing profile details helps us match exposures accurately and start scanning as soon as possible.

When Does the Removal Process Begin?

If you've purchased and assigned a license (including a gifted license), removal work will begin after their scans are complete and exposures are identified.

Discounts and Pricing Information:

Privacy Bee offers discounts for:

Multi-person plans
Multi-year plans

To view current pricing and available discounts, please visit our pricing page.

If you're not sure which plan is best for your household, our team can help you choose the right option.

Updated on: 02/03/2026

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