How Do I Get A Refund?
We would love to know if there is a feature you're looking for that Privacy Bee needs to have. How could we better live up to your expectations?
However, if you've decided to leave, follow the instructions below.
Please go to the Manage Account page on the left nav bar, click License Management, and then click the blue "$$$" amount button. You'll see the red "Cancel And Refund Your Subscription" button. Next, please follow steps one through four to complete the refund and cancellation process.
Step 1: Select the reason for cancelation and please add a 21 character response.
Step 2: Tick the "I Understand" boxes. Then tap the Continue button.
Step 3: Please select "No Thanks". Click the Continue button.
Step 4: Select the third option for the 30-day money-back guarantee, which includes a full refund and account cancellation, and click the Confirm button.
Before canceling and refunding, you can always talk to Orwell, our mascot (located in the lower right corner of your account or on our website). He can also put you in touch with our friendly support team. We also welcome phone calls. Our phone number is (931) PRIVACY, and we're available Monday through Friday, 9:00 a.m. to 5:00 p.m. (EST). We will return all phone calls to check in and see how we can help!
However, if you've decided to leave, follow the instructions below.
Please go to the Manage Account page on the left nav bar, click License Management, and then click the blue "$$$" amount button. You'll see the red "Cancel And Refund Your Subscription" button. Next, please follow steps one through four to complete the refund and cancellation process.
Step 1: Select the reason for cancelation and please add a 21 character response.
Step 2: Tick the "I Understand" boxes. Then tap the Continue button.
Step 3: Please select "No Thanks". Click the Continue button.
Step 4: Select the third option for the 30-day money-back guarantee, which includes a full refund and account cancellation, and click the Confirm button.
Before canceling and refunding, you can always talk to Orwell, our mascot (located in the lower right corner of your account or on our website). He can also put you in touch with our friendly support team. We also welcome phone calls. Our phone number is (931) PRIVACY, and we're available Monday through Friday, 9:00 a.m. to 5:00 p.m. (EST). We will return all phone calls to check in and see how we can help!
Updated on: 05/03/2025
Thank you!