Privacy Bee Help Desk & FAQ
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Articles on:Account, License & Billing Management
Instructions for managing your subscription—updating payment details, handling renewals, and modifying your license tier.

Categories

  • Getting Started
  • User Dashboard
  • Plans, Pricing & Licenses
  • Account, License & Billing Management
  • Refunds & Account Closure
  • Data Broker Information
  • Data Removal Process
  • Family Account Management
  • Signature Services
  • Can I Cancel Auto-Renewal?
    We're here to help if you're looking to cancel the auto-renewal of your Essentials, Pro, or Signature Services Licenses. We completely understand that sometimes you may want more control over your subscription charges, whether it's to manually manage your renewals or explore other options. Rest assured, your access to all the features will continue until the end of your current term, and we'll send you a reminder before your subscription expires so you can decide if you'd like to renew manually.Few readers
  • Can I Upgrade my License any Time?
    Absolutely! You can upgrade your Privacy Bee license at any time. It's a simple process with just a few simple steps. How to Upgrade Once logged in to your License, go to the Account Settings page (located on the left navigation bar). Tap the "Billing" tab. Click the kebab menu (three vertical dots) beside your name on the screen's right, and tap the "Change License" button. Select the License type you want to upgrade to. Tick the confirmation boxes. Click the blue "PurchaseFew readers
  • How do I Purchase a License for my Family Members?
    Protecting your loved ones is just as important as protecting yourself, and with Privacy Bee, extending powerful privacy protection to your family is quick and easy. To purchase your family members' licenses, go to the Trust & Family page on the left navigation bar. Once you've added their contact information (first and last name, email address, and phone number optional ), click the blue "Gift License" button next to their email address. It will look like the screenshot below: Gift LicenseFew readers

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