Privacy Bee Help Desk & FAQ
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Articles on:Account, License & Billing Management
Instructions for managing your subscription—updating payment details, handling renewals, and modifying your license tier.

Categories

  • Getting Started
  • User Dashboard
  • Plans, Pricing & Licenses
  • Account, License & Billing Management
  • Refunds & Account Closure
  • Data Broker Information
  • Data Removal Process
  • Family Account Management
  • Signature Services
  • Can I Cancel Auto-Renewal?
    We're here to help if you're looking to cancel the auto-renewal of your Essentials, Pro, or Signature Services Licenses. We completely understand that sometimes you may want more control over your subscription charges, whether it's to manually manage your renewals or explore other options. Rest assured, your access to all features will continue through the end of your current term, and we'll send you a reminder before your subscription expires so you can decide whether to renew manually. StepSome readers
  • Can I Upgrade my License any Time?
    Absolutely! You can upgrade your Privacy Bee license at any time. The process is simple and can be completed directly from your Account Settings page. How Upgrades Work: When you upgrade your License within the 30-day money-back guarantee timeframe, we apply what you've already paid toward the new one. If you upgrade before your current term ends, the unused portFew readers
  • How do I Purchase a License for my Family Members?
    Protecting your loved ones is just as important as protecting yourself. With Privacy Bee, extending privacy protection to your family is quick and simple. Go to the Family Protection page from the left navigation bar. Select Add Family Member under the License Usage section. Enter your family member’s contact information: First and last name Email address Click the blue “Assign License” buttFew readers

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