Privacy Bee Help Desk & FAQ
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Step-by-step guidance on creating your account, activating your license, and beginning your privacy protection journey with Privacy Bee.

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  • Getting Started
  • User Dashboard
  • Plans, Pricing & Licenses
  • Account, License & Billing Management
  • Refunds & Account Closure
  • Data Broker Information
  • Data Removal Process
  • Family Account Management
  • Signature Services
  • What Countries Does Privacy Bee Cover?
    , Global Reach, Local Impact In the digital age, the concept of privacy transcends borders. Data brokers, entities that collect and sell personal information, operate on an international scale and often compile and trade data without the explicit consent of individuals. At Privacy Bee, we understand the complexities of protecting personal information in this global landscape. Our mission is to offer the most comprehensive data deletion service worldwide, ensuring your privacy isSome readers
  • Where Do I Start? What Do I Do Now?
    Orwell here is ready to walk you through getting your account set up and bringing you one step closer to gFew readers
  • How Do I Add An Email Address, Physical Address, and Phone Number?
    Thankfully, we make adding additional emails, phone numbers, and addresses easy for our users! If you want to add additional information, like another email, a phone number (or two or three), or a previous address, navigate to the Manage Account page on the left nav bar. Next, tick the blue buttons for each item you want to add to your profile: You will receive aFew readers
  • How Do the Privacy Bee Essentials, Pro, and Signature Licenses Work?
    Our Essentials and Pro Licenses offer flexible payment options, available monthly and annually, with discounts for adding multiple family members or extending your annual subscription. Our Signature services provide a premium, white-glove experience and are available exclusively as annual licenses, without discounts. We want our customers to experience the full value of our services. Given the timeline and the nature of the removal process, a year-long subscription offers the bestFew readers
  • Why Do I Have To Complete My Profile?
    To ensure that Privacy Bee's scans can find your online vulnerabilities, we strongly suggest you fill out your profile as completely as possible. This includes adding previous addresses you have lived at in the past few years, as some of your information may be associated with them instead of your current address. Additional information that will help significantly is as follows: Middle Name and initials. Previous physical addresses. Active email addresses. Birth date. Working pFew readers
  • Can Privacy Bee Remove Information From Social Media Platforms?
    We understand that you want to protect your personal data from unwanted exposure. That's why we are here to help you remove your information from Data Brokers and People Search sites as much as possible. However, for social media accounts, the situation is different. Most of them require you to have direct control over your account, such as logging in and following their specific steps. We don't ask our subscribers for sensitive information or have control of their email or login information, sFew readers
  • What Is The Difference Between a Signature License and the Essentials And Pro Licenses?
    Privacy Bee has three subscription tiers: Essentials, Pro, and Signature Services, each designed to match your privacy needs and level of urgency. The Essentials License covers removals from over 914 data brokers and people search sites, mainly using automated processes with some human oversight. It includes protection for unlimited emails, phone numbers, addresses, and alternate names, continuous monthly scans, a real-time dashboard, and monthly progress reports. It’s ideal forFew readers
  • How Do I Configure My Trust Network And Privacy Preferences?
    Marking a company as Negative/Untrusted from your Essentials, Pro, or Signature License Dashboard is easy! For companies not classified as Data Brokers or People Search Sites, Privacy Bee must have a digital trail proving the requests are from our subscribers and not random sources. The following article and screenshots will give an understanding of how to set your Privacy Preferences. From the Dashboard, please go to the Excruciating Detail page (on the left nav bar), type in the company nFew readers
  • How Do I Set Trusted and Negative Company Relationships?
    If you would like information about who to trust and how to change your trust status, please continue reading the article below. Deciding which companies to trust is a personal decision for each of our customers. Overall, it is up to you to determine what companies you want to trust and what companies you want to mark as Negative. We provide data on many companies on their Company Profile Pages, which you can find via the company search bar. For a quick walkthrough of how to view company pagesFew readers
  • What Do You Do With My Information?
    Privacy Bee will only use your information to locate exposures across the internet. Your information is proprietary, and we want to help you keep it safe and secure. We have your back in the fight for privacy and will always be transparent about how your information is being used. We never sell or provide your information to third parties, because that's exactly what we're fighting against! For more information, we supply both a Privacy Manifesto and an in-depth Privacy Policy. The Privacy ManiFew readers
  • How Do I Manage My Limited Power Of Attorney?
    Our Limited Power of Attorney (LPoA) is extremely limited in scope: it only allows us to act as your representative for communication and make privacy-related requests for you (such as requesting data deletions or opt-outs). Although it’s not required, we recommend you sign the LPOA so that we can act on your behalf to perform the deletion requests. Our LPOA is available on your Manage Account page near the bottom, and the display will have a PDF that you can sign at the bottom. Please readFew readers
  • What is an Exposure?
    Exposures lie at the heart of our platform, which finds and analyzes your personal data exposures across the internet. An exposure is an instance of your Personally Identifiable Information (PII) found online. When an exposure is found, it means your PII can easily be viewed either publicly or by paying just a few dollars to Data Brokers and People Search Sites, for example. Because of these exposures, your information can be sold to telemarketers, scammers can access it, people with ill intentFew readers
  • What Does It Mean To "Trust" A Company?
    Privacy Bee aims to give consumers a voice by centralizing their preferences and enforcing them using any privacy laws available! Marking companies as Trusted or Untrusted is an excellent start for establishing who can hold your information and who needs your permission to keep your data on file. A Trusted company might include the streaming services you use, places you shop, games you play online, banking institutions, and more. An Untrusted company is any company or website you no longer wantFew readers
  • Can I Add Nicknames, Maiden Names, Or Secondary Names To My Profile?
    If you have a nickname or legally changed your name, you can include them in your profile! By adding aliases, maiden names, and alternate names to your profile, you help Privacy Bee find more exposures to remove. Please go to the Manage Account page to add alternate names by clicking the blue + Alternative Name button, adding the name(s), and clicking the blue "Save Changes" button. When you add additional names, we'll run a fresh scan with the updated information to boost your results. IfFew readers
  • How Do I Use the Blur My House Feature?
    Privacy Bee offers a "Blur My House" feature, where you can blur pictures of your home on satellite maps such as Apple Maps & Google Maps. Many satellite maps reveal your home to anyone who wants to look; all they need is your address! We offer the "Blur My House" feature to help you regain your privacy, but it is a permanent action that cannot be undone when you switch it on. Please ensure you want to take action before you blur your house, since it cannot be undone later. Turning it on iFew readers
  • Can Privacy Bee Remove Court Cases Or Arrest Records?
    We would like to let you know that we understand how these specific web exposures concern you. However, we cannot remove government or public documents because the law permits them to appear legally on public records, such as websites for a county's or state's property tax, court, or arrest records. Some websites will remove court records if the case was expunged, dismissed, sealed, or a not-guilty verdict was given, and legal documentation is provided to prove one of those four exceptions. PriFew readers
  • Do I Need To Submit Data Deletion Requests Myself?
    What Happens After I Subscribe to a Privacy Bee License? Once you subscribe to any of our Privacy Bee licenses, there's no need to manually submit data deletion requests; we take care of that for you. Our expert privacy team gets to work right away, proactively identifying and submitting data removal requests for your personal data exposures across the web. You only need to submit data deletion requests independently if you want to. We handle the heavy lifting on your behalf, including:Few readers
  • Can Privacy Bee Remove Adult Content?
    We are a proactive data privacy service, and, among other services offered, we work to reduce the amount of personal information data brokers can access. Ultimately, these efforts result in a lowered risk of being the victim of a data breach and malicious actors. Privacy Bee can do what we are legally allowed to do, which includes requesting the deletion of personal information and opting out of the sale of your personal information on your behalf. Outside of that scope, we cannot formally remFew readers
  • What is the Difference Between Professional And Personal Information?
    Many professionals, such as doctors, lawyers, government officials, and more, utilize our product to protect themselves online, but what defines what information we remove? Some professional information must remain online, such as a business email, business name, and other details you want customers interested in your business to see via the appropriate channels. That doesn't mean, however, that you should be stuck with your home address, personal phone number, and other identifying informationFew readers
  • Can I Add Old Email Addresses And Phone Numbers I No Longer Have Access To?
    Why Does Privacy Bee Require an Active Email and Phone Number? Privacy Bee requires an active email address and phone number for identity verification and security purposes. These details help us ensure that all data deletion requests are submitted accurately and on behalf of the correct individual. Why can't I use an old or inactive phone number? Carriers often recycle phone numbers and reassign them to new users. This prevents you from receiving the SMS verification codes neededFew readers
  • How Does Privacy Bee Help With Spam Phone Calls And Emails?
    Privacy Bee helps reduce spam calls and emails over time by addressing the root cause and requesting the removal of your personal data from the source rather than just blocking unwanted messages. While we don't block spam directly, we work to minimize its occurrence by reducing your digital footprint and the data that spammers rely on. If you're receiving spam from legitimate companies, you can submit a Custom Deletion Request, and we'll reach out on your behalf to request the removal of your pFew readers

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