What is a Privacy Risk Score?
Found front and center on the Exposure Dashboard, the Privacy Risk Score measures how dangerous your personal data exposures are today. This is determined by Privacy Bee scanning and monitoring sites across the internet, which identifies anywhere and everywhere your information is found, open, and available. A full scan is conducted once you set up your account (and regularly after that) to ensure the dashboard shows the latest updates. The Privacy Risk Score is based on the number of exposuresPopularWhy has my Risk Score not Improved/Changed?
The Privacy Score on your dashboard can fluctuate or remain consistent throughout your time with us. It will never be zero, but we aim to lower your score as much as possible. Your score may increase as we add more Data Brokers to our database or as re-exposures occur and are identified for our team of privacy professionals to address. It can also remain static for various reasons. One is that we find more vulnerabilities as we successfully remove information. It can also remain static if thePopularWhat Does "Closed" Mean?
"Closed" can have different meanings depending on the site. Generally, it means we successfully deleted your data. However, it can also mean we've exhausted all possible efforts to remove your information. It may also mean there wasn't enough information to confirm your identity, or that the exposure didn't fully match your profile details. If the Global Response Team can't verify the identity using the information in your profile, the request will remain marked as "Failed." In this case, the exFew readersHow do I Manage my Limited Power of Attorney?
Our Limited Power of Attorney (LPoA) is extremely limited in scope: it only allows us to act as your representative for communication and make privacy-related requests for you (such as requesting data deletions or opt-outs). Although it's not required, we recommend signing the LPoA so we can act on your behalf to perform the deletion requests. Our LPoA is available on your Account Settings page under the tab "Limited Power of Attorney," and the display will open so that you can sign it at the bFew readersHow do I Update my Identity Vault?
Changing your name, physical address, email address, phone number, or birthday is easy. It's vital to have an accurate DOB in your profile. Only change the DOB if it was entered incorrectly. To update your personal information, including name, physical address, phone numbers, and email addresses, please visit the Identity Vault located on the left navigation bar. Click on any corresponding boxes under the "Add a Record" section to update and change your persFew readersWhat do the Graphs and Numbers on my Dashboard Mean?
Your Dashboard will give you a clear snapshot of your account, and this article will help you understand what it's showing you. Dashboard: Your Dashboard provides metrics for potential exposures, along with key statistics to help you understand them at a glance. Dashboard - Potential Exposures Graph & All-Time Stats From the "Scans Performed" to the "PII Removed," every stat isFew readersWhen will my Privacy Risk Score be Zero?
Your score will never be zero, as we can only partially scrub your information from the internet. There will always be sources that will hold your information, such as legally public information like marriage licenses. Still, we will lower it as much as possible and will always continue working on protecting your privacy.Few readersHow do I use the Blur My House Feature?
Privacy Bee offers a "Blur My House" feature, which allows you to blur pictures of your home on street view maps like Apple & Google Maps. Many street view maps reveal your home to anyone who wants to look; all they need is your address! We offer the "Blur My House" feature to help you regain your privacy, but it is a permanent action that cannot be undone when you switch it on. Please ensure you want to take action before you blur your house, since it cannot be undone later. Turning it onFew readersWhat do the Categories Mean on the Excruciating Detail Page?
The Excruciating Detail page is where you can view and track all of your data exposures, along with the progress of our privacy team's removal efforts. Each category provides a clear snapshot of your exposure status and the actions being taken. Excruciating Detail Categories Here's what each of the above categories means: 1 - Company - The name of the company or data brokeFew readersHow do I add or Change a Method of Payment?
Adding or changing a payment method is easy! You can start by opening the Account Settings page and tapping the "Billing" tab to change your payment method (on the left horizontal navigation bar). Select the "Update Payment Method" or "Add Credit Card" buttons. You will see something similar to the screenshots below: Update Payment Method Add Credit Card (https://storage.crisp.chat/users/helpdFew readersHow do I Manage the Potential Exposures in my Identity Vault?
The Identity Vault is your secure hub for storing your Personally Identifiable Information (PII). Here, you can view and update details related to your potential exposures. You'll also be able to add details such as maiden or previous names, nicknames, common misspellings, physical addresses, active email addresses, and phone numbers you use.Few readersWhat is the Controls & Preferences Tab?
The Controls & Preferences tab gives you the power to decide how aggressively Privacy Bee removes your personal data. It's designed to put you in control, so you can choose the removal strategy that best suits your comfort level and privacy goals. The People Search sites are permanently toggled on by Privacy Bee. We recommend reviewing your settings to ensure they reflect the level of privacy protection you're comfortable with. How to Access the Controls & Preferences Tab: Go to yFew readersHow do I Submit a Custom Deletion Request?
It's easy to submit a Custom Deletion Request from your Dashboard! However, not all companies are classified as Data Brokers and People Search Sites. For those that aren't, Privacy Bee allows you to submit a Custom Deletion Request, so our team can handle it on your behalf. Follow these simple steps: Go to the Excruciating Detail page in your Dashboard. In the Search Companies bar, type the name of the company you want your data removed from. (You can also use theFew readersHow Often Do Scans Run For Each License Tier?
Essentials & Pro Licenses For members with Essentials or Pro licenses, our scans run once every 30 days. This means that, starting from the date your account was created, our system will automatically check for potential data exposures every month. Signature Services Licenses For members with a Signature Services license, scans occur every seven days, starting from the date your account was created.Few readersHow do I Assign a Gifted License to my Spouse/Partner/Family Member?
Assigning a Gifted License is easy to do from your Dashboard! Here's how: 1 - Please go to the Account Settings page. 2 - Tap the "Billing" tab. 3 - Click the Kebab menu (three vertical dots) beside the person's name. 4 - Tap the "Assign License" button (it will turn bright blue). That's it! Assign License Example (https://storage.crisp.chat/users/helpdesk/website/-/1/8/7/0/1870e127f7abdd00/image10ipygw.pFew readers
