How to Cancel Auto-Renewal

Overview:

If you'd like more control over your subscription renewals you can turn off auto-renewal at any time. This article walks you through how to do it and what to expect afterward.

How to Cancel Auto-Renewal

Log in to your Privacy Bee account
From your left navigation bar select Account Settings
Click the Billing tab
Locate your active subscription and click the More Options button — shown as three small vertical dots
Select Disable Auto-Renewal
You will receive a confirmation message once auto-renewal has been successfully disabled

What Happens After You Cancel Auto-Renewal

You will retain full access to all features of your current license until your billing cycle ends
Privacy Bee will send you an email reminder before your term expires so you can decide whether to renew manually
If you change your mind you can re-enable auto-renewal at any time before your current subscription ends by returning to the Billing tab in Account Settings and selecting Enable Auto-Renewal

Cancelling auto-renewal does not cancel your license immediately. Your protection continues until the end of your current billing period. If you want to cancel your license entirely please see the Refunds & Account Closure section for your options.

Why Are You Cancelling Auto-Renewal?

We'd love to know the reason behind your decision to stop auto-renewal. Your feedback helps us continue improving our platform to meet your needs. Please feel free to share your thoughts by using our mascot, Orwell the Bee, in the bottom right corner of your license or on our website.

Need Help?

If you run into any issues, our Customer Support Team is happy to assist.

Contact Orwell, our mascot, on our website or while logged in

Email us directly at support@privacybee.com, or call us at (931) PRIVACY

Updated on: 04/14/2026

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