• Why Is My Privacy Risk Score Going Up or Not Changing?

  Why is my Privacy Risk Score going up or not changing? Both are completely normal - and neither means something has gone wrong. If your score is going up: Your score can increase when new exposures are discovered during a scan. Data Brokers continuously update their databases which means your information can reappear on sites where it was previously removed or show up on sites that haven’t been scanned before. Privacy Bee is detecting a new exposure is the system working correctlyFew readers

• Why Have Only a Few Removal Requests Been Sent?

  Why have only a few removal requests been sent? If you're on an Essentials license and notice only a small number of removal requests have been submitted, this is expected - not a sign that something is wrong. The Essentials license covers hundreds of People Search Sites and their affiliates. Privacy Bee works through these sites systematically, which means requests are submitted in batches over time rather than all at once. The process is ongoing and requests will continue to be submiFew readers

• How Do the Data Broker Subtypes Work?

  How do the Data Broker subtypes work? Data Broker subtypes are additional categories of sites Privacy Bee can submit removal requests to on your behalf. You can review and manage them in Account Settings Controls & Preferences. A few important things to know: You choose which subtypes to enable. Privacy Bee does not automatically turn them all on. Enabling a subtype does not mean we can see your data. If a subtype shows as Discovered, it means a removal request hFew readers

• What Does a "Failed" Status Mean?

  What does a "Failed" status mean? A "Failed" status means Privacy Bee was unable to complete the removal request at this time - but it does not mean we have stopped trying. A removal may show as Failed when: The site's opt-out path is currently unavailable or broken The company did not respond to the removal request The data on the site did not match the details in your Identity Vault closely enough to submit a verified request What happens next: Privacy Bee will auFew readers

• What Does a "Closed" Status Actually Mean?

  What does a "Closed" status actually mean? A Closed status is usually a positive sign, but it can mean one of three things: Successfully removed - Your information was confirmed as removed in the most recent scan. Privacy Bee will continue monitoring in case it reappears. Company unresponsive - All reasonable removal attempts were exhausted and the site did not respond. Privacy Bee will automatically reopen the exposure on a future scan and try again. Data did not mFew readers

• Will I Be Notified When a Removal Succeeds or Fails?

  Will I be notified when a removal succeeds or fails? Privacy Bee sends a Monthly Privacy Report to your registered email address on the first of each month. This report summarizes all removal activity during the month including completed removals, in-progress requests, and any new exposures identified. For real-time status updates you can check your dashboard and Data Brokers page at any time. Each exposure shows its current status - Discovered, Removal In Progress, Closed, Failed, orFew readers

• Can Privacy Bee Remove My Information From the Dark Web?

  Can Privacy Bee remove my information from the dark web? The short answer is no. Once information is shared on the dark web, it is usually copied, redistributed, and hosted across multiple sources almost immediately. There is no reliable opt-out process the way there is for surface web data brokers. What Privacy Bee can do is help limit the damage. If you have a Signature Services license, Privacy Bee can monitor dark web sources for your information and follow a containmenFew readers

• Why Do I Have Two Accounts / I Paid for a License. Why Does My Dashboard Feel Unprotected?

  Why do I have two accounts / I paid for a license. Why does my dashboard feel unprotected? This is one of the most common sources of confusion for new users - and it has a straightforward explanation. When you create a Privacy Bee account your license is tied to the email address used at the time of purchase. If you previously signed up for a free scan using a different email address, that created a separate account. If you then purchased a license using a different email address, yourFew readers

• Why Isn't My Verification Code Working? How Do I Log Out?

  Why isn't my verification code working? If you're not receiving your verification code or it isn't being accepted, here are the most common causes and how to fix them: Check your spam or junk folder - Verification codes are sent from @privacybee.com. If you haven't already, add this domain to your safe sender list to make sure future emails land in your inbox. Two-factor authentication (2FA) - If you have 2FA enabled on your account you will need to complete that verificaFew readers

• Can I Add Old Phone Numbers or Inactive Email Addresses?

  Can I add old phone numbers or inactive email addresses to my Identity Vault? We recommend against it - and here's why. Privacy Bee uses the contact details in your Identity Vault to verify your identity when submitting removal requests. Part of that process involves sending one-time verification codes to confirm that the information belongs to you. For phone numbers: Mobile carriers regularly recycle old numbers and reassign them to new users. If you add a phone number you no lonFew readers

• Why Am I Getting More Spam Calls and Emails After Signing Up?

  Why am I getting more spam calls and emails after signing up? This is one of the most common questions we hear from new users - and it's understandably frustrating. Here's what's actually happening. Signing up with Privacy Bee does not cause an increase in spam. What you're likely experiencing is a coincidence of timing combined with something that was already in motion long before you signed up. Data brokers have been collecting and sharing your personal information for years. ThFew readers

• I Purchased a License for a Family Member - Why Aren't They Protected Yet?

  I purchased a license for a family member - why aren't they protected yet? This usually comes down to one of three things: 1. They logged in with the wrong email address Your family member must log in using the exact email address entered on the Family Protection page. If they use a different email, Privacy Bee creates a separate unlinked account and the license will not apply correctly. 2. The license has not been assigned yet Buying a license does not assign it automaFew readers

• My License Expired and I Purchased a New One - Why Isn't It Active?

  My license expired and I bought a new one - why isn't it active? When a license expires and you purchase a new one it appears as a brand new license on your Billing tab in Account Settings. It does not automatically reactivate or reassign itself to your previous account or to a family member - you must complete the assignment step manually before protection resumes. If the license is for yourself: From your left navigation bar select Account Settings Click the BillingFew readers

• How Do I Cancel or Request a Refund?

  How do I cancel or request a refund? Your options depend on how long you’ve had your license and which license you have. If you are within the first 30 days Essentials and Pro licenses include a 30-day money-back guarantee. You can self-refund from your account. To self-refund: Go to Account Settings Click Billing Click the three-dot menu next to your license Select Refund License Follow the prompts Your license will expire iFew readers